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        • Password
        • Product information
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        • Training Videos
        • Training Articles
      • FAQ

      Hardware

      For useful information on your Heru hardware devices.
      • My Magic Leap fell asleep, how do I wake it up?
      • MagicLeap Controller Layout
      • MagicLeap Button Layout
      • How do I clean the HMD device?
      • How do I get rid of error message "Maintain Head Pose" message on the HMD display?
      • What are the technical specifications for my Heru device?
      • Can a patient complete the visual field test while wearing contact lenses?

      Product information

      • How do I turn sleep mode off?
      • How do I charge my Magic Leap?
      • How do I power off my HMD?
      • How do I restart my HMD?
      • Magic Leap - Return Packing Instructions
      • What is the HMD Light-Shield and Lens Holder?
      • How do I pair my HMD to my account?
      • What do the lights on my Magic Leap 1's controller mean?
      • What do the lights on my Magic Leap 1's Lightpack mean?
      • How do I turn Auto-Brightness on/off?
      See more
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      Heru Help Center
      • Heru Remote Support
      • Contact us
      • Go to Customer Portal