This article will go over some common troubleshooting steps to take if experiencing difficulties with logging into your Heru portal.
- Make sure you are connected to the Internet.
- Make sure you are using an approved web browser (see technical specifications).
- Reset your password. Select “Forgot username or password” from the login screen and use a registered email address to retrieve or reset your login credentials.
If you're still having trouble, contact email@example.com and one of our representatives will be happy to help!