company logo
Heru Customer Portal
  • Heru Remote Support
  • Contact us
  • Go to Customer Portal
FAQ
  • Heru Prime
    • Updates
  • Hardware
    • Product information
  • Software
    • Password
    • Product information
  • Training
    • Training Videos
    • Training Articles
  • FAQ
    • Heru Portal
  • Clinical Studies
  • Service Plans
  • Generation 1
    • End of Life
      Back to home
      1. Heru Customer Portal
      2. FAQ
      • Heru Prime
        • Updates
      • Hardware
        • Product information
      • Software
        • Password
        • Product information
      • Training
        • Training Videos
        • Training Articles
      • FAQ
        • Heru Portal
      • Clinical Studies
      • Service Plans
      • Generation 1
        • End of Life

      FAQ

      Frequently Asked Questions.
      • How To Troubleshoot A Black Screen Error
      • FAQ Tips
      • Heru Quick Guide
      • Black screen issues?
      • What is included in the Heru Kit?
      • How do I use the trial lens holder?
      • Why can't I login to my Heru portal?
      • How to reset an account password?
      • Why can't I select a device?
      • How do I disable the passcode on my HMD?
      • How can I find the serial number of my Magic Leap 1?
      • How do I close the Heru app?
      • CPS Terms and Conditions
      • Magic Leap - Return Packing Instructions

      Heru Portal

      • Does the Heru Portal support SSO?
      • How do I set up SSO on the Heru Portal for use with Microsoft 365 (Azure Active Directory)?
      • How do I set up SSO on the Heru Portal for use with Google Workspace?
      company logo
      Heru Help Center
      • Heru Remote Support
      • Contact us
      • Go to Customer Portal